THE SERVICES, NORMALLY INCLUDED IN OUR DIFFERENT STAY FORMULAS, HAVE BEEN ADAPTED TO THE PREVENTION MEASURES. WE HAVE SAFE YOUR HOLIDAY FOR THE 2021 SEASON.
THEREFORE, FOR ALL POSSIBLE STAY FORMULAS, FROM HALF TO FULL BOARD, THE 2021 STAY IS ALWAYS SUBJECT TO AND ADEQUATE TO THE RULES OF THE #VOGLIADIMARE STANDARD.
#VOGLIADIMARE IS THEREFORE, FOR 2020, OUR WAY OF ORGANIZING THE SERVICE AND YOUR STAY, VALID FOR ANY FORMULA, AS ADAPTED TO THE PROTOCOLS OF PREVENTION AND HEALTH, BOTH NATIONAL AND OF THE APULIA REGION.
Thanks to the happy conformation of the village, with structures completely immersed in the green of the olive trees, we guarantee the stay in independent and independent villas, from the entrance to the private garden. Upon arrival, the registration operations are very fast thanks to the online check-in that the guest is invited to do before arrival (with dedicated email), facilitating and accelerating entry into the structure.
The villas are sanitized before the guest arrives, equipped with a courtesy kit for hand sanitization. In compliance with the prevention measures and protocols, the 2020 stay was structured with the absolute prohibition of entry to the house even for the service staff. The guest keeps and keeps the key of the house from check-in to check-out. The daily rearrangement of the house is eliminated which, only upon express request, can always be carried out. The rearrangement, where required, is done with a single service person and the customer ensures the "complete and free availability" of the house (without any presence) for the approximately 4 hours necessary for the rearrangement itself.
Pre-check-in house sanitation is guaranteed by ensuring check-in at least 15 minutes after sanitation, in order to allow adequate ventilation of the rooms.
Therefore, from check-in to check-out, the only ones to enter the house are the only members of the customer's family unit!
The complex naturally has large outdoor areas, ensuring guests ample free space.
The Resort has a total of about 150 people, all housed in independent and independent villas and apartments, on an area of about 18,000 square meters, as well as parking lots and a bathing establishment; the Bar and the restaurant, both inside the Village and at the beach, have large outdoor areas for sitting in absolute safety.
The restaurant service in the village, at the free choice of the guest, can take place in the large room of the "Piana Matino" restaurant or outdoors in the adjacent garden among the olive trees (where the tables are spaced on average 4 meters). It is possible, at the simple request of the customer and without supplements, to take away or be served at the house.
The swimming pool is uncovered and in the open air, equipped with a solarium area with loungers. The chlorine level is electronically and permanently adapted and controlled to the new legal standards. Adjacent to the solarium of the swimming pool there is a large common area of lawns among the olive trees and an area, partly covered with the bar seat, the bar seats are safe with a guaranteed spacing of at least three meters between the tables.
Seats in the bar and loungers by the pool are regularly sanitized before each use.
The beach umbrella at the private beach is reserved "exclusively" and "permanently" to the guest for the entire period of the stay. Of course, the complete station, from the saucer to the beds, is always subject to sanitization before each use.
On the beach there is a bar and restaurant service, with tables spaced apart, but on request, the umbrella service also works, allowed with special supports that attach to the umbrella plate. The umbrellas are spaced by almost 4 meters from each other, guaranteeing an area per umbrella of 150% compared to the minimum legal limit (10 square meters): this is also because we want to continue to guarantee the comfort of added sunbeds in safety and on request. for family members.
The restaurant menus can be viewed online in real time via QR Code.
In the common areas, as well as near bathrooms, toilets, showers, bars, restaurants, swimming pools, etc., dispensers with alcohol-based sanitizing gel are always available.
All areas are sanitized regularly.
The seats, tables, sunbeds, including the beach stations, are sanitized on a daily basis, using a certified alcohol-based product, most of the sanitation operations take place above all at night.
All service personnel are checked regularly and several times a day, of course they are equipped with PPE devices (masks, gloves, etc ...).
From this Protocol adopted, also in compliance with Ordinance no. 237 of the Puglia Region and subsequent amendments and additions, in order to avoid opportunities for gathering, and to favor the natural distancing between guests, all those activities that do not respect the aforementioned principle are eliminated and / or suspended.
Thus, the entertainment activities, both for adults and children, are suspended. Any form of collective game in the pool that involves gathering of guests is prohibited. The playground is accessible and usable by children only if accompanied by their parents and on condition that the same parents avoid the gathering of children at the same play element.
The playground area is sanitized on a regular basis. For this common area it reserves the right to limit access to pre-established times.
The common areas are punctually equipped with signs with notices and signs, in order to avoid any form of gathering. The complex, due to its conformation and structure, outdoors and with enormous open common spaces, is naturally safe, lends itself to easy sanitation, suitable to guarantee the stay in maximum safety.
Informativa sul trattamento dei dati personali (Articolo 13 D.Lgs. n. 196 del 30 giugno 2003 “Codice in materia di protezione dei dati personali”).
I Suoi dati personali, ed in particolare la Sua e-mail, sono utilizzati dal Villaggio San Matteo Via Contrada Torre del Porto, 71080 Mattinata, Gargano , Titolare del trattamento, al solo fine di promuovere le attività ed i servizi dell’Hotel. I dati non sono diffusi e sono trattati con riservatezza, con sistemi manuali e/o informatici, e ad opera di soggetti di ciò appositamente incaricati, nel rispetto delle misure minime di sicurezza. In ogni momento potrà esercitare i Suoi diritti di cui all’articolo 7 del predetto Decreto (accesso, aggiornamento, integrazione, cancellazione, ecc.), inviando richiesta a: INFO@VILLAGGIOSANMATTEO.IT